Check Status First
Visit status.techn.is to see active incidents and planned maintenance. If an incident is listed, you don’t need to report it.Contact Me
Reach out through whichever channel we normally use. There’s no ticket queue or separate support team. Include in your message:- What you were trying to do
- Which service and device you were using
- Any error message, word for word
- When the problem started
Common Topics
I Can't Sign In
I Can't Sign In
Confirm you’re using the sign-in link from your invitation. If your 2FA device is lost or reset, contact me to re-enroll.
Video Won't Play
Video Won't Play
See Playback Problems.
I Want a New Service
I Want a New Service
Suggest it. New services are added once they can be monitored, backed up, and recovered.